:root {
    --ink: #10261e;
    --ink-2: #19382d;
    --acid: #d8ff4f;
    --acid-soft: #efffc2;
    --cream: #f4f1e8;
    --paper: #fffdf7;
    --line: #d7d8ce;
    --muted: #65716c;
    --rust: #ef6e4c;
    --blue: #94c9ff;
    --shadow: 0 22px 60px rgba(16, 38, 30, .12);
    --radius: 22px;
    --mono: 'Cascadia Mono', 'SFMono-Regular', Consolas, monospace;
    --sans: Inter, 'Avenir Next', Avenir, 'Segoe UI', Arial, sans-serif;
}

.route-attribution {
    display: block;
    margin-top: .2rem;
    color: var(--muted);
    font-size: .7rem;
    font-weight: 600;
}

* { box-sizing: border-box; }
html { scroll-behavior: smooth; scroll-padding-top: 100px; }
body { margin: 0; color: var(--ink); background: var(--paper); font-family: var(--sans); font-size: 16px; line-height: 1.6; -webkit-font-smoothing: antialiased; }
body::before { content: ''; position: fixed; inset: 0; pointer-events: none; opacity: .035; z-index: 99; background-image: radial-gradient(circle at 20% 30%, #10261e 0 1px, transparent 1px), radial-gradient(circle at 80% 70%, #10261e 0 1px, transparent 1px); background-size: 19px 19px, 23px 23px; }
a { color: inherit; text-decoration: none; }
button, input, select, textarea { font: inherit; }
button, .button { touch-action: manipulation; }
img { max-width: 100%; }
h1, h2, h3, p { margin-top: 0; }
h1, h2, h3 { line-height: 1.08; letter-spacing: -.045em; }
h1 { font-size: clamp(3.2rem, 7vw, 7.1rem); }
h2 { font-size: clamp(2.4rem, 4.5vw, 4.8rem); }
h3 { font-size: 1.45rem; }
em { color: var(--rust); font-style: normal; }
.sr-only { position: absolute; width: 1px; height: 1px; padding: 0; margin: -1px; overflow: hidden; clip: rect(0, 0, 0, 0); white-space: nowrap; border: 0; }
.section-shell { width: min(1180px, calc(100% - 40px)); margin-inline: auto; }
.eyebrow { display: inline-flex; align-items: center; gap: 9px; color: var(--muted); font-family: var(--mono); font-size: .72rem; font-weight: 500; letter-spacing: .13em; text-transform: uppercase; }
.eyebrow-light { color: #b9c9c2; }
.status-dot, .live-dot { display: inline-block; width: 8px; height: 8px; background: var(--acid); border-radius: 50%; box-shadow: 0 0 0 5px rgba(216, 255, 79, .14); }
.button { min-height: 52px; padding: 0 22px; border: 1px solid var(--ink); border-radius: 4px; background: var(--ink); color: #fff; display: inline-flex; align-items: center; justify-content: center; gap: 28px; cursor: pointer; font-family: var(--mono); font-size: .78rem; font-weight: 500; letter-spacing: .04em; transition: transform .2s ease, background .2s ease, color .2s ease, box-shadow .2s ease; }
.button:hover { transform: translateY(-2px); box-shadow: 0 9px 22px rgba(16, 38, 30, .15); background: var(--ink-2); }
.button:focus-visible, a:focus-visible, input:focus-visible, select:focus-visible, textarea:focus-visible { outline: 3px solid var(--blue); outline-offset: 3px; }
.button-small { min-height: 39px; padding: 0 15px; font-size: .68rem; }
.button-ghost { color: var(--ink); background: transparent; }
.button-light { background: var(--acid); border-color: var(--acid); color: var(--ink); }
.button-light:hover { background: #e7ff87; color: var(--ink); }
.button-outline-light { border-color: rgba(255,255,255,.45); color: white; background: transparent; }
.button-row { display: flex; flex-wrap: wrap; gap: 12px; }

.site-header { position: sticky; top: 0; z-index: 30; height: 78px; display: flex; align-items: center; justify-content: space-between; padding: 0 max(24px, calc((100vw - 1320px) / 2)); border-bottom: 1px solid rgba(16,38,30,.14); background: rgba(255,253,247,.91); backdrop-filter: blur(18px); }
.brand { display: inline-flex; align-items: center; gap: 10px; }
.brand-mark { position: relative; width: 35px; height: 35px; background: var(--ink); transform: rotate(45deg); border-radius: 7px; overflow: hidden; }
.brand-mark::before { content: ''; position: absolute; width: 11px; height: 11px; border: 4px solid var(--acid); border-radius: 50%; top: -3px; left: -3px; }
.brand-mark::after { content: ''; position: absolute; width: 5px; height: 20px; background: var(--acid); transform: rotate(-45deg); left: 17px; top: 13px; border-radius: 5px; }
.brand-copy { display: flex; flex-direction: column; line-height: .82; letter-spacing: -.06em; }
.brand-copy strong { font-size: .92rem; }
.brand-copy em { font-weight: 800; font-size: 1.2rem; }
.primary-nav { display: flex; align-items: center; gap: 28px; font-size: .82rem; font-weight: 600; }
.primary-nav > a:not(.button) { position: relative; }
.primary-nav > a:not(.button)::after { content: ''; position: absolute; left: 0; right: 100%; bottom: -5px; height: 2px; background: var(--rust); transition: right .2s; }
.primary-nav > a:not(.button):hover::after { right: 0; }
.nav-toggle { display: none; background: none; border: 0; padding: 8px; }
.nav-toggle > span:not(.sr-only) { display: block; width: 26px; height: 2px; margin: 5px; background: var(--ink); }
.flash { position: fixed; top: 92px; left: 50%; transform: translateX(-50%); z-index: 45; width: min(600px, calc(100% - 32px)); padding: 14px 18px; border-radius: 6px; box-shadow: var(--shadow); text-align: center; font-weight: 700; }
.flash-success { background: var(--acid); }
.flash-error { color: #fff; background: #a33627; }

.hero { min-height: calc(100svh - 78px); display: grid; grid-template-columns: 1.05fr .95fr; gap: clamp(42px, 7vw, 100px); align-items: center; padding-block: 70px; }
.hero-copy h1 { margin: 20px 0 28px; }
.hero-lead { max-width: 630px; color: #45554e; font-size: clamp(1.06rem, 1.8vw, 1.3rem); }
.hero-copy .button-row { margin-top: 34px; }
.trust-row { display: flex; flex-wrap: wrap; gap: 18px; margin-top: 40px; color: var(--muted); font-family: var(--mono); font-size: .69rem; letter-spacing: .05em; text-transform: uppercase; }
.trust-row span::before { content: '✓'; margin-right: 7px; color: var(--rust); font-weight: 700; }
.hero-console { padding: 10px; border: 1px solid var(--ink); border-radius: 18px; background: var(--cream); box-shadow: 18px 18px 0 var(--ink); transform: rotate(1deg); }
.console-top { height: 44px; display: flex; align-items: center; gap: 6px; padding: 0 12px; border-bottom: 1px solid var(--ink); }
.console-top > span { width: 8px; height: 8px; border: 1px solid var(--ink); border-radius: 50%; }
.console-top code { margin-left: auto; color: var(--muted); font-family: var(--mono); font-size: .62rem; }
.console-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; padding: 10px; }
.console-card { position: relative; min-height: 300px; padding: 28px; border: 1px solid var(--ink); border-radius: 10px; background: var(--paper); display: flex; flex-direction: column; justify-content: flex-end; overflow: hidden; }
.console-card::before { content: ''; position: absolute; width: 110px; height: 110px; right: -35px; top: -35px; border: 1px solid currentColor; border-radius: 50%; box-shadow: 0 0 0 16px transparent, 0 0 0 17px currentColor; opacity: .35; }
.console-card-accent { background: var(--acid); }
.console-card small { position: absolute; top: 24px; left: 24px; font-family: var(--mono); font-size: .6rem; }
.console-card h2 { margin-bottom: 8px; font-size: clamp(1.7rem, 2.5vw, 2.6rem); }
.console-card p { margin: 0; font-size: .83rem; }
.console-arrow { position: absolute; right: 18px; bottom: 15px; font-size: 1.35rem; }
.console-signal { grid-column: 1 / -1; height: 58px; display: flex; align-items: center; gap: 5px; padding: 12px 18px; border: 1px solid var(--ink); border-radius: 10px; }
.console-signal span { width: 5px; background: var(--rust); height: 15px; }
.console-signal span:nth-child(2) { height: 26px; }.console-signal span:nth-child(3) { height: 36px; }.console-signal span:nth-child(4) { height: 22px; }.console-signal span:nth-child(5) { height: 30px; }
.console-signal em { margin-left: auto; color: var(--ink); font-family: var(--mono); font-size: .65rem; }
.ticker { padding: 16px 0; overflow: hidden; background: var(--ink); color: #fff; white-space: nowrap; font-family: var(--mono); font-size: .78rem; letter-spacing: .14em; }
.ticker div { width: max-content; animation: marquee 25s linear infinite; }
.ticker span { margin: 0 30px; color: var(--acid); }
@keyframes marquee { to { transform: translateX(-50%); } }

.service-section, .process-section { padding-block: 125px; }
.section-heading { display: grid; grid-template-columns: .75fr 1.35fr 1fr; gap: 50px; align-items: start; margin-bottom: 70px; }
.section-heading h2 { margin: -8px 0 0; }
.section-heading p { color: var(--muted); }
.service-grid { display: grid; grid-template-columns: repeat(2, 1fr); border-top: 1px solid var(--line); border-left: 1px solid var(--line); }
.service-card { position: relative; min-height: 400px; padding: 46px; border-right: 1px solid var(--line); border-bottom: 1px solid var(--line); transition: background .3s, transform .3s; }
.service-card:hover { z-index: 1; background: var(--acid-soft); transform: translateY(-5px); }
.service-number { position: absolute; top: 24px; right: 26px; color: var(--muted); font-family: var(--mono); font-size: .66rem; }
.service-icon { width: 76px; height: 76px; border: 1px solid var(--ink); border-radius: 50%; display: grid; place-items: center; margin-bottom: 60px; font-family: var(--mono); font-size: .7rem; font-weight: 500; box-shadow: inset 0 0 0 8px var(--paper); background: var(--rust); }
.service-card:nth-child(2) .service-icon { background: var(--acid); }.service-card:nth-child(3) .service-icon { background: var(--blue); }.service-card:nth-child(4) .service-icon { background: #d6b7ff; }
.service-card h3 { font-size: 2.2rem; margin-bottom: 16px; }
.service-card p { max-width: 480px; color: var(--muted); }
.service-card ul { display: flex; flex-wrap: wrap; gap: 8px; padding: 0; margin: 28px 0 0; list-style: none; }
.service-card li { padding: 5px 10px; border: 1px solid var(--line); border-radius: 20px; background: var(--paper); font-family: var(--mono); font-size: .6rem; text-transform: uppercase; }
.section-cta { display: flex; align-items: center; justify-content: space-between; gap: 30px; padding: 32px 0; border-bottom: 1px solid var(--line); }
.section-cta p { margin: 0; font-size: 1.05rem; }.section-cta a { font-family: var(--mono); font-size: .76rem; font-weight: 500; }

.repair-section { padding-block: 120px; background: var(--ink); color: white; }
.repair-layout { display: grid; grid-template-columns: .85fr 1.15fr; gap: 100px; }
.repair-intro { position: sticky; top: 120px; align-self: start; }
.repair-intro h2 { margin: 22px 0 26px; }.repair-intro p { max-width: 540px; color: #bbcac4; font-size: 1.08rem; }.repair-intro .button { margin-top: 20px; }
.repair-categories { border-top: 1px solid rgba(255,255,255,.2); }
.repair-categories article { display: grid; grid-template-columns: 60px 1fr; gap: 20px; padding: 30px 12px; border-bottom: 1px solid rgba(255,255,255,.2); transition: background .2s, padding .2s; }
.repair-categories article:hover { padding-inline: 22px; background: rgba(255,255,255,.05); }
.repair-categories article > span { color: var(--acid); font-family: var(--mono); font-size: .65rem; }
.repair-categories h3 { margin-bottom: 8px; font-size: 1.55rem; letter-spacing: -.025em; }.repair-categories p { margin: 0; color: #9cb0a8; font-size: .9rem; }

.process-section .section-heading { grid-template-columns: .75fr 1.7fr; }
.process-grid { display: grid; grid-template-columns: repeat(3, 1fr); padding: 0; margin: 0; list-style: none; counter-reset: steps; }
.process-grid li { min-height: 315px; padding: 35px; border: 1px solid var(--line); border-right: 0; }.process-grid li:last-child { border-right: 1px solid var(--line); }
.process-grid li > span { width: 38px; height: 38px; display: grid; place-items: center; border-radius: 50%; background: var(--ink); color: var(--acid); font-family: var(--mono); font-size: .7rem; }
.process-grid h3 { margin-top: 75px; }.process-grid p { color: var(--muted); }
.disclaimer { display: grid; grid-template-columns: .5fr 1.5fr; gap: 30px; padding: 28px; margin-top: 30px; border-left: 4px solid var(--rust); background: var(--cream); }.disclaimer p { margin: 0; color: var(--muted); }
.final-cta { padding-block: 105px; color: white; background: var(--rust); }.final-cta h2 { margin: 18px 0 38px; color: white; font-size: clamp(3rem, 7vw, 6.5rem); }.final-cta .eyebrow { color: #fff5e9; }.final-cta .button-light { background: var(--ink); border-color: var(--ink); color: white; }

.site-footer { display: grid; grid-template-columns: 1.5fr 1fr; gap: 45px; padding: 70px max(24px, calc((100vw - 1180px) / 2)) 28px; background: #0b1914; color: white; }.brand-footer .brand-mark { background: var(--acid); }.brand-footer .brand-mark::before { border-color: var(--ink); }.brand-footer .brand-mark::after { background: var(--ink); }.site-footer > div > p { color: #92a29b; margin: 22px 0 0; }.footer-links { display: grid; grid-template-columns: 1fr 1fr; align-content: start; gap: 14px; font-size: .8rem; }.footer-links a:hover { color: var(--acid); }.copyright { grid-column: 1 / -1; padding-top: 25px; margin: 0; border-top: 1px solid rgba(255,255,255,.12); color: #71837a; font-family: var(--mono); font-size: .62rem; }

.form-hero { display: grid; grid-template-columns: 1.4fr .6fr; gap: 90px; align-items: end; padding-block: 95px 70px; border-bottom: 1px solid var(--line); }.form-hero h1 { max-width: 900px; margin: 20px 0; font-size: clamp(3rem, 6vw, 6rem); }.form-hero > div > p { max-width: 700px; color: var(--muted); font-size: 1.1rem; }.form-hero aside { padding: 22px; border-left: 4px solid var(--rust); background: #fff0e9; }.form-hero aside p { margin: 6px 0 0; color: #79483b; font-size: .84rem; }
.form-layout { display: grid; grid-template-columns: 1.35fr .65fr; gap: 70px; padding-block: 75px 120px; }.support-form { min-width: 0; }.form-section { display: grid; grid-template-columns: 50px 1fr; gap: 18px; margin: 0 0 32px; padding-top: 45px; border-top: 1px solid var(--line); }.form-section:first-of-type { padding-top: 0; border-top: 0; }.form-section > span { color: var(--rust); font-family: var(--mono); font-size: .7rem; }.form-section h2 { margin-bottom: 5px; font-size: 1.9rem; }.form-section p { color: var(--muted); font-size: .87rem; }
.field-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 22px; margin-bottom: 52px; }.field { display: flex; flex-direction: column; gap: 8px; }.field > span, .urgency legend { font-family: var(--mono); font-size: .67rem; font-weight: 500; letter-spacing: .06em; text-transform: uppercase; }.field input, .field textarea, .field select, .note-form textarea { width: 100%; border: 1px solid var(--line); border-radius: 4px; background: white; color: var(--ink); padding: 14px 15px; transition: border .2s, box-shadow .2s; }.field input { min-height: 52px; }.field input:focus, .field textarea:focus, .field select:focus, .note-form textarea:focus { outline: none; border-color: var(--ink); box-shadow: 0 0 0 3px rgba(148,201,255,.45); }.field small { color: var(--muted); font-size: .72rem; }.field-error { color: #a33627 !important; font-weight: 700; }.block-error { display: block; margin: -18px 0 25px; }.field-wide { margin: 35px 0; }.choice-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 10px; margin-bottom: 32px; }.choice input { position: absolute; opacity: 0; }.choice span { min-height: 84px; padding: 15px; display: grid; place-items: center; border: 1px solid var(--line); border-radius: 5px; text-align: center; font-size: .82rem; font-weight: 700; cursor: pointer; }.choice input:checked + span { background: var(--acid); border-color: var(--ink); box-shadow: inset 0 0 0 2px var(--ink); }.urgency { display: grid; grid-template-columns: repeat(3, 1fr); gap: 10px; margin: 38px 0; padding: 0; border: 0; }.urgency legend { grid-column: 1 / -1; margin-bottom: 12px; }.urgency input { position: absolute; opacity: 0; }.urgency label > span { display: flex; min-height: 95px; flex-direction: column; justify-content: center; padding: 15px; border: 1px solid var(--line); border-radius: 5px; cursor: pointer; }.urgency input:checked + span { border-color: var(--ink); background: var(--cream); box-shadow: inset 0 0 0 2px var(--ink); }.urgency small { display: block; color: var(--muted); }.button-submit { width: 100%; }.form-legal { margin-top: 15px; color: var(--muted); font-size: .7rem; }.form-aside { position: sticky; top: 110px; align-self: start; padding: 35px; background: var(--ink); color: white; }.form-aside ol { padding: 0; margin: 30px 0; list-style: none; counter-reset: aside; }.form-aside li { position: relative; padding: 0 0 25px 40px; border-left: 1px solid rgba(255,255,255,.25); }.form-aside li::before { counter-increment: aside; content: counter(aside); position: absolute; left: -14px; width: 26px; height: 26px; display: grid; place-items: center; border-radius: 50%; background: var(--acid); color: var(--ink); font: .6rem var(--mono); }.form-aside li span { display: block; margin-top: 4px; color: #9fb1aa; font-size: .78rem; }.privacy-note { padding-top: 24px; border-top: 1px solid rgba(255,255,255,.18); }.privacy-note p { margin: 5px 0 0; color: #9fb1aa; font-size: .75rem; }.success-panel { max-width: 760px; padding-block: 110px 140px; text-align: center; }.success-check { width: 74px; height: 74px; display: grid; place-items: center; margin: 0 auto 28px; border-radius: 50%; background: var(--acid); font-size: 2rem; }.success-panel .eyebrow { display: block; }.success-panel h2 { margin: 15px 0; }.success-panel p { color: var(--muted); }.success-panel .button { margin-top: 20px; }
.support-plan-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 12px; margin: 0 0 22px; }.support-plan { position: relative; }.support-plan input { position: absolute; opacity: 0; pointer-events: none; }.support-plan-card { position: relative; min-height: 245px; height: 100%; padding: 24px; display: flex; flex-direction: column; border: 1px solid var(--line); border-radius: 6px; background: white; cursor: pointer; transition: transform .2s, border-color .2s, background .2s, box-shadow .2s; }.support-plan-card:hover { transform: translateY(-3px); border-color: var(--ink); }.support-plan-card small { color: var(--muted); font: .58rem var(--mono); letter-spacing: .05em; text-transform: uppercase; }.support-plan-card > strong { max-width: 270px; margin-top: 24px; font-size: 1.25rem; line-height: 1.15; }.support-plan-card > em { margin-top: 8px; color: var(--rust); font: 500 .67rem var(--mono); text-transform: uppercase; }.support-plan-card > span { margin-top: 18px; color: var(--muted); font-size: .78rem; }.support-plan-card > b { margin-top: auto; padding-top: 20px; font: 500 .62rem var(--mono); text-transform: uppercase; }.support-plan input:focus-visible + .support-plan-card { outline: 3px solid var(--blue); outline-offset: 3px; }.support-plan input:checked + .support-plan-card { border-color: var(--ink); background: var(--acid-soft); box-shadow: inset 0 0 0 2px var(--ink); }.support-plan input:checked + .support-plan-card::after { content: 'Selected'; position: absolute; right: 16px; top: 16px; padding: 4px 7px; border-radius: 20px; background: var(--ink); color: white; font: .53rem var(--mono); text-transform: uppercase; }.support-plan-featured .support-plan-card { border-top: 5px solid var(--acid); padding-top: 20px; }.tier-note { margin: 0 0 55px; padding: 16px 18px; border-left: 3px solid var(--rust); background: var(--cream); color: var(--muted); font-size: .73rem; }

.portal-page { background: var(--cream); }.login-shell { min-height: calc(100svh - 78px); display: grid; grid-template-columns: 1fr 480px; gap: 100px; align-items: center; padding-block: 75px; }.login-copy h1 { margin: 18px 0 26px; font-size: clamp(3.7rem, 7vw, 7rem); }.login-copy > p { max-width: 570px; color: var(--muted); font-size: 1.1rem; }.secure-note { display: flex; gap: 16px; max-width: 420px; padding: 22px 0; margin-top: 45px; border-top: 1px solid var(--line); }.secure-note > span { color: #2d9c62; }.secure-note p { margin: 3px 0 0; color: var(--muted); font-size: .75rem; }.login-card { padding: 45px; border: 1px solid var(--ink); background: var(--paper); box-shadow: 14px 14px 0 var(--ink); }.login-card h2 { margin: 10px 0 35px; }.login-card .field { margin-bottom: 20px; }.login-card .button { margin-top: 12px; }.login-card > small { display: block; margin-top: 18px; color: var(--muted); text-align: center; }
.dashboard-head { display: flex; justify-content: space-between; gap: 40px; padding-block: 65px 35px; }.dashboard-head h1 { margin: 12px 0 8px; font-size: clamp(2.6rem, 5vw, 4.7rem); }.dashboard-head p { color: var(--muted); }.dashboard-actions { display: flex; align-items: center; gap: 12px; }.role-pill, .status { padding: 5px 10px; border-radius: 20px; font-family: var(--mono); font-size: .61rem; letter-spacing: .05em; text-transform: uppercase; }.role-pill { background: var(--acid); }.stats-grid { display: grid; grid-template-columns: repeat(4, 1fr); gap: 12px; }.stats-grid article { padding: 26px; border: 1px solid var(--line); background: var(--paper); }.stats-grid small { display: block; color: var(--muted); font: .63rem var(--mono); text-transform: uppercase; }.stats-grid strong { display: block; margin-top: 12px; font-size: 2.3rem; line-height: 1; }.dashboard-grid { display: grid; grid-template-columns: 1fr 350px; gap: 24px; padding-block: 24px 100px; }.ticket-panel, .employee-card { border: 1px solid var(--line); background: var(--paper); }.panel-head { display: flex; justify-content: space-between; align-items: center; gap: 20px; padding: 25px; border-bottom: 1px solid var(--line); }.panel-head h2 { margin: 4px 0 0; font-size: 1.6rem; }.panel-head > span { color: var(--muted); font-size: .72rem; }.ticket-row { display: grid; grid-template-columns: 8px minmax(0, 1fr) auto 120px; gap: 16px; align-items: center; padding: 20px 24px; border-bottom: 1px solid var(--line); transition: background .2s; }.ticket-row:hover { background: var(--acid-soft); }.priority { width: 7px; height: 7px; border-radius: 50%; background: #6c8178; }.priority-urgent { background: #e2a429; }.priority-emergency { background: #d84e3d; box-shadow: 0 0 0 4px #ffd4cd; }.ticket-main { min-width: 0; }.ticket-main strong, .ticket-main span { display: block; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }.ticket-main strong { font-size: .86rem; }.ticket-main span, .ticket-row > small { color: var(--muted); font-size: .7rem; }.status-new { background: #e4e6e2; }.status-in_progress { background: var(--blue); }.status-waiting { background: #ffe3a3; }.status-resolved { background: #caefcd; }.dashboard-aside { display: flex; flex-direction: column; gap: 24px; }.time-card { padding: 30px; background: var(--ink); color: white; }.time-card .live-dot { float: right; animation: pulse 1.8s infinite; }.time-card h3 { margin: 22px 0 14px; }.time-card p { margin: 0; color: #a9bbb3; font-size: .82rem; }.admin-card { background: var(--ink-2); }.employee-row { display: flex; justify-content: space-between; align-items: center; gap: 16px; padding: 18px 22px; border-bottom: 1px solid var(--line); }.employee-row strong, .employee-row span { display: block; }.employee-row span { color: var(--muted); font-size: .7rem; }.employee-row > strong { font-family: var(--mono); font-size: .78rem; }.empty-state { padding: 70px 25px; text-align: center; }.empty-state p { color: var(--muted); }
@keyframes pulse { 50% { opacity: .35; transform: scale(.75); } }

.ticket-detail-head { padding-block: 45px 30px; }.ticket-detail-head > a { font: .7rem var(--mono); }.ticket-detail-head > div { display: flex; align-items: center; gap: 18px; margin-top: 35px; }.ticket-detail-head h1 { margin: 0; font-size: 3.5rem; }.ticket-detail-grid { display: grid; grid-template-columns: 1fr 350px; gap: 24px; padding-bottom: 100px; }.ticket-content, .ticket-sidebar { display: flex; flex-direction: column; gap: 24px; }.detail-card { padding: 30px; border: 1px solid var(--line); background: var(--paper); }.detail-card h2 { margin: 12px 0 22px; font-size: 1.6rem; }.detail-meta { display: grid; grid-template-columns: repeat(auto-fit, minmax(110px, 1fr)); gap: 20px; padding-bottom: 25px; margin-bottom: 30px; border-bottom: 1px solid var(--line); }.detail-meta small, .detail-meta strong { display: block; }.detail-meta small, .contact-list dt { color: var(--muted); font: .59rem var(--mono); text-transform: uppercase; }.detail-meta strong { margin-top: 3px; font-size: .8rem; }.customer-description { white-space: normal; color: #3e4d47; }.note-form textarea { resize: vertical; }.note-form .button { margin-top: 10px; }.note-list { margin-top: 28px; }.note { padding: 20px 0; border-top: 1px solid var(--line); }.note > div { display: flex; justify-content: space-between; gap: 20px; }.note small { color: var(--muted); }.note p { margin: 8px 0 0; font-size: .85rem; }.ticket-sidebar .field { margin: 22px 0; }.contact-list { margin: 20px 0 0; }.contact-list > div { padding: 13px 0; border-bottom: 1px solid var(--line); }.contact-list dd { margin: 3px 0 0; overflow-wrap: anywhere; font-size: .84rem; }.contact-list a { text-decoration: underline; }.muted { color: var(--muted); font-size: .8rem; }

.idle-modal { position: fixed; inset: 0; z-index: 100; display: grid; place-items: center; padding: 20px; background: rgba(7, 18, 14, .82); backdrop-filter: blur(8px); }.idle-modal[hidden] { display: none; }.idle-card { width: min(520px, 100%); padding: 45px; border: 1px solid var(--acid); background: var(--paper); box-shadow: 16px 16px 0 var(--acid); }.idle-card h2 { margin: 14px 0; }.idle-card p { color: var(--muted); }.legal-page { max-width: 850px; padding-block: 95px 120px; }.legal-page h1 { margin: 18px 0 35px; font-size: clamp(3rem, 6vw, 5.8rem); }.legal-lead { color: var(--muted); font-size: 1.2rem; }.legal-page h2 { margin-top: 45px; font-size: 1.6rem; }.legal-page a { text-decoration: underline; }.not-found { min-height: 70vh; display: flex; flex-direction: column; align-items: flex-start; justify-content: center; }.not-found h1 { margin: 18px 0; }.not-found p { color: var(--muted); }.not-found .button { margin-top: 20px; }

.travel-fee-panel { margin: -25px 0 55px; padding: 28px; border: 1px solid var(--ink); background: var(--acid-soft); }.travel-fee-panel[hidden] { display: none; }.travel-fee-panel h3 { margin: 8px 0; }.travel-fee-panel > p, .travel-fee-panel > small { color: var(--muted); font-size: .78rem; }.travel-zone-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 10px; margin: 22px 0 16px; }.travel-zone-grid input { position: absolute; opacity: 0; }.travel-zone-grid span { min-height: 95px; padding: 15px; display: flex; flex-direction: column; justify-content: center; border: 1px solid var(--line); background: var(--paper); cursor: pointer; }.travel-zone-grid em { margin-top: 5px; font: 600 .8rem var(--mono); }.travel-zone-grid input:checked + span { border-color: var(--ink); box-shadow: inset 0 0 0 2px var(--ink); }.portal-account-box { padding: 25px; margin-bottom: 45px; border: 1px solid var(--line); background: var(--cream); }.portal-account-box h3 { margin: 6px 0; }.compact-grid { margin: 22px 0 0; }.terms-consent, .confirm-control { display: flex; gap: 12px; align-items: flex-start; margin: 25px 0; color: var(--muted); font-size: .78rem; }.terms-consent input, .confirm-control input { width: 18px; height: 18px; flex: 0 0 auto; margin-top: 3px; }.terms-consent a { text-decoration: underline; }.center-buttons { justify-content: center; }
.status-active { background: #caefcd; }.status-pending { background: #ffe3a3; }.status-paused { background: #e4e6e2; }.status-canceling { background: #ffd5c9; }.status-canceled { background: #d8d8d8; }.add-employee-form { padding: 26px; }.add-employee-form h3 { margin: 8px 0 24px; }.add-employee-form .field { margin-bottom: 16px; }.add-employee-form .button { width: 100%; margin-top: 5px; }
.customer-portal-grid { display: grid; grid-template-columns: minmax(0, 1fr) 340px; gap: 24px; padding-bottom: 100px; }.customer-subscriptions, .customer-portal-aside { display: flex; flex-direction: column; gap: 24px; }.subscription-card { padding: 30px; border: 1px solid var(--line); background: var(--paper); }.subscription-card-head { display: flex; justify-content: space-between; align-items: flex-start; gap: 20px; }.subscription-card-head h2 { margin: 8px 0 0; font-size: 1.8rem; }.subscription-details { display: grid; grid-template-columns: repeat(4, 1fr); gap: 16px; padding: 22px 0; margin: 24px 0; border-block: 1px solid var(--line); }.subscription-details small, .subscription-details strong { display: block; }.subscription-details small { color: var(--muted); font: .58rem var(--mono); text-transform: uppercase; }.subscription-details strong { margin-top: 5px; font-size: .8rem; }.refund-state, .cancellation-state { padding: 18px; margin-bottom: 20px; border-left: 4px solid var(--line); background: var(--cream); }.refund-state p, .cancellation-state p { margin: 3px 0 0; color: var(--muted); font-size: .78rem; }.refund-eligible { border-left-color: #2d9c62; background: #e5f7e9; }.refund-closed { border-left-color: var(--rust); }.cancellation-state { border-left-color: var(--rust); }.cancel-form { padding-top: 4px; }.cancel-form label { display: flex; gap: 10px; color: var(--muted); font-size: .75rem; }.cancel-form input { flex: 0 0 auto; margin-top: 4px; }.button-danger { border-color: #a33627; background: #a33627; }.button-danger:hover { background: #84291e; }.customer-portal-aside .time-card a { text-decoration: underline; }.support-delivery-card h3 { margin: 9px 0 12px; }

.reveal { opacity: 0; transform: translateY(18px); transition: opacity .65s ease, transform .65s ease; }.reveal.visible { opacity: 1; transform: none; }
@media (prefers-reduced-motion: reduce) { html { scroll-behavior: auto; } *, *::before, *::after { animation-duration: .01ms !important; animation-iteration-count: 1 !important; transition-duration: .01ms !important; } .reveal { opacity: 1; transform: none; } }

@media (max-width: 980px) {
    .site-header { padding-inline: 20px; }.nav-toggle { display: block; }.primary-nav { position: fixed; inset: 78px 0 auto; display: none; flex-direction: column; align-items: stretch; gap: 0; padding: 20px; border-bottom: 1px solid var(--ink); background: var(--paper); box-shadow: var(--shadow); }.primary-nav.open { display: flex; }.primary-nav a { padding: 14px; }.primary-nav .button { margin-top: 10px; }
    .hero { grid-template-columns: 1fr; min-height: auto; padding-block: 75px 95px; }.hero-copy { max-width: 760px; }.hero-console { max-width: 720px; }
    .section-heading, .repair-layout, .form-hero, .form-layout, .login-shell { grid-template-columns: 1fr; }.section-heading { gap: 22px; }.section-heading .eyebrow { grid-column: 1 / -1; }.repair-layout { gap: 70px; }.repair-intro, .form-aside { position: static; }.form-hero { gap: 30px; }.form-hero aside { max-width: 620px; }.form-layout { gap: 40px; }.form-aside { order: -1; }.login-shell { gap: 45px; }.login-card { max-width: 560px; }
    .dashboard-grid, .ticket-detail-grid, .customer-portal-grid { grid-template-columns: 1fr; }.dashboard-aside { display: grid; grid-template-columns: 1fr 1fr; }.ticket-sidebar { display: grid; grid-template-columns: 1fr 1fr; }.ticket-detail-grid { display: flex; flex-direction: column; }.detail-meta { grid-template-columns: 1fr 1fr; }.customer-portal-aside { display: grid; grid-template-columns: 1fr 1fr; }
}

@media (max-width: 700px) {
    .section-shell { width: min(100% - 28px, 1180px); } h1 { font-size: clamp(2.8rem, 15vw, 4.7rem); }.hero { padding-block: 58px 80px; }.hero-console { box-shadow: 9px 9px 0 var(--ink); }.console-grid { grid-template-columns: 1fr; }.console-card { min-height: 230px; }.console-signal { grid-column: auto; }.trust-row { gap: 8px 15px; }
    .service-section, .process-section { padding-block: 85px; }.section-heading { margin-bottom: 45px; }.service-grid { grid-template-columns: 1fr; }.service-card { min-height: 350px; padding: 35px 28px; }.service-icon { margin-bottom: 45px; }.section-cta { align-items: flex-start; flex-direction: column; }
    .repair-section { padding-block: 85px; }.repair-categories article { grid-template-columns: 42px 1fr; }.process-grid { grid-template-columns: 1fr; }.process-grid li, .process-grid li:last-child { min-height: auto; border: 1px solid var(--line); border-bottom: 0; }.process-grid li:last-child { border-bottom: 1px solid var(--line); }.process-grid h3 { margin-top: 40px; }.disclaimer { grid-template-columns: 1fr; }.final-cta { padding-block: 80px; }.site-footer { grid-template-columns: 1fr; }.copyright { grid-column: auto; }
    .form-hero { padding-block: 65px 45px; }.form-layout { padding-block: 50px 90px; }.field-grid, .choice-grid, .urgency, .support-plan-grid, .travel-zone-grid { grid-template-columns: 1fr; }.support-plan-card { min-height: 220px; }.form-aside { padding: 28px; }.login-shell { padding-block: 55px 80px; }.login-card { padding: 30px; box-shadow: 8px 8px 0 var(--ink); }.subscription-details { grid-template-columns: 1fr 1fr; }.customer-portal-aside { display: flex; }.subscription-card-head { flex-direction: column; }
    .dashboard-head { flex-direction: column; }.dashboard-actions { align-self: flex-start; }.stats-grid { grid-template-columns: 1fr 1fr; }.dashboard-grid { padding-bottom: 75px; }.dashboard-aside, .ticket-sidebar { display: flex; }.ticket-row { grid-template-columns: 7px minmax(0,1fr) auto; }.ticket-row > small { display: none; }.ticket-detail-head > div { align-items: flex-start; flex-direction: column; }.ticket-detail-head h1 { font-size: 2.7rem; }.detail-meta { grid-template-columns: 1fr 1fr; }.idle-card { padding: 32px 25px; box-shadow: 8px 8px 0 var(--acid); }.idle-card .button-row { flex-direction: column; }.idle-card .button { width: 100%; }
}

/* Secure operations, provider network, messaging and service landing pages */
.login-help-link { display: block; margin: 18px 0 0; color: var(--muted); font-size: .78rem; text-align: center; text-decoration: underline; }
.security-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 24px; padding-bottom: 100px; }
.security-grid .detail-card form { display: grid; gap: 16px; }
.mfa-secret { display: grid; gap: 5px; margin: 22px 0; padding: 20px; border: 1px solid var(--theme-line); border-radius: 16px; background: var(--cream); }
.mfa-secret small { color: var(--muted); font: .62rem var(--mono); text-transform: uppercase; }
.mfa-secret code, .wrap-code { overflow-wrap: anywhere; font: 700 .86rem var(--mono); letter-spacing: .08em; }
.verification-banner { display: flex; align-items: center; justify-content: space-between; gap: 22px; padding: 20px 24px; margin-bottom: 24px; border: 1px solid #e2a429; border-radius: 18px; background: color-mix(in srgb, var(--theme-elevated) 82%, #ffe3a3 18%); }
.verification-banner p { margin: 2px 0 0; color: var(--muted); font-size: .8rem; }
.field-wide-grid { grid-column: 1 / -1; }

.customer-case-grid { display: grid; grid-template-columns: minmax(0, 1fr) 330px; gap: 24px; padding-bottom: 100px; }
.case-workspace, .customer-case-aside { display: flex; flex-direction: column; gap: 24px; }
.customer-case-aside { position: sticky; top: 105px; align-self: start; }
.panel-head-plain { padding: 0 0 22px; margin-bottom: 20px; background: none; }
.conversation-thread { max-height: 620px; display: flex; flex-direction: column; gap: 14px; overflow-y: auto; padding: 4px 8px 22px; scroll-behavior: smooth; }
.empty-conversation { padding: 35px; color: var(--muted); text-align: center; }
.message-bubble { width: min(82%, 680px); padding: 16px 18px; border: 1px solid var(--theme-line); border-radius: 18px 18px 18px 5px; background: var(--cream); }
.message-bubble.message-customer { align-self: flex-end; border-radius: 18px 18px 5px 18px; color: var(--ink); background: var(--acid-soft); }
html[data-theme="dark"] .message-bubble.message-customer { background: #dffb87; }
.message-bubble > div { display: flex; justify-content: space-between; gap: 16px; }
.message-bubble small { color: var(--muted); font-size: .66rem; }
.message-bubble p { margin: 8px 0 0; white-space: pre-wrap; }
.conversation-form { display: grid; gap: 15px; padding-top: 24px; border-top: 1px solid var(--theme-line); }
.attachment-link { display: block; width: fit-content; margin-top: 10px; padding: 7px 11px; border: 1px solid var(--theme-line); border-radius: 10px; font: .68rem var(--mono); text-decoration: underline; }
.appointment-list { display: grid; gap: 12px; margin: 22px 0; }
.appointment-row { display: flex; align-items: center; justify-content: space-between; gap: 16px; padding: 16px; border: 1px solid var(--theme-line); border-radius: 15px; background: var(--cream); }
.appointment-row strong, .appointment-row span { display: block; }
.appointment-row div > span { color: var(--muted); font-size: .76rem; }
.appointment-form, .appointment-admin-card, .referral-proposal-form { display: grid; gap: 15px; padding-top: 22px; margin-top: 22px; border-top: 1px solid var(--theme-line); }
.appointment-admin-card { padding: 20px; border: 1px solid var(--theme-line); border-radius: 18px; background: var(--cream); }
.referral-card { position: relative; padding: 22px; margin: 14px 0; border: 1px solid var(--theme-line); border-radius: 18px; background: var(--cream); }
.referral-card > div:first-child strong, .referral-card > div:first-child span { display: block; }
.referral-card > div:first-child span { color: var(--muted); font-size: .74rem; }
.referral-card > .status { position: absolute; right: 20px; top: 20px; }
.consent-state { color: #2d9c62; font-weight: 700; }
.status-requested, .status-proposed { background: #ffe3a3; }
.status-confirmed, .status-consented, .status-contacted, .status-completed { background: #caefcd; }
.status-declined, .status-inactive { background: #e4e6e2; }

.provider-admin-grid, .provider-detail-grid { display: grid; grid-template-columns: minmax(0, 1.2fr) minmax(340px, .8fr); gap: 24px; padding-bottom: 100px; }
.provider-list { display: grid; }
.provider-row { display: grid; grid-template-columns: minmax(0, 1fr) auto 210px; gap: 18px; align-items: center; padding: 20px 24px; border-bottom: 1px solid var(--theme-line); }
.provider-row:hover { background: color-mix(in srgb, var(--theme-elevated) 84%, var(--acid) 16%); }
.provider-row strong, .provider-row span { display: block; }
.provider-row div > span, .provider-row small { color: var(--muted); font-size: .72rem; }
.provider-form { display: grid; gap: 16px; }
.provider-form h2 { margin-bottom: 6px; }
.provider-category-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 8px; padding: 0; border: 0; }
.provider-category-grid legend { grid-column: 1 / -1; margin-bottom: 8px; font: .67rem var(--mono); letter-spacing: .06em; text-transform: uppercase; }
.provider-category-grid label { display: flex; gap: 8px; align-items: center; padding: 10px; border: 1px solid var(--theme-line); border-radius: 11px; font-size: .72rem; }
.referral-history-row { display: flex; align-items: center; justify-content: space-between; gap: 14px; padding: 15px 0; border-bottom: 1px solid var(--theme-line); }
.referral-history-row strong, .referral-history-row span { display: block; }
.referral-history-row div > span { color: var(--muted); font-size: .72rem; }

.employee-row-controls { display: grid; grid-template-columns: minmax(0, 1fr) auto; }
.employee-actions { grid-column: 1 / -1; display: flex; gap: 14px; }
.text-button { padding: 0; border: 0; color: var(--muted); background: none; cursor: pointer; font: .66rem var(--mono); text-decoration: underline; }
.text-button:disabled { cursor: not-allowed; opacity: .45; }
.audit-card { max-height: 480px; overflow: auto; }
.audit-row { display: flex; justify-content: space-between; gap: 12px; padding: 13px 18px; border-bottom: 1px solid var(--theme-line); }
.audit-row strong { display: block; font-size: .75rem; text-transform: capitalize; }
.audit-row span, .audit-row small { color: var(--muted); font-size: .65rem; }

.service-page-hero { display: grid; grid-template-columns: 1.35fr .65fr; gap: 80px; align-items: end; padding-block: 110px 95px; }
.service-page-hero h1 { margin: 20px 0 28px; font-size: clamp(3.4rem, 7vw, 7rem); }
.service-page-hero > div > p { max-width: 760px; color: var(--muted); font-size: 1.15rem; }
.service-page-hero aside { padding: 30px; border: 1px solid var(--theme-line); border-radius: 22px; background: var(--theme-surface); box-shadow: var(--theme-shadow); }
.service-page-hero aside p { margin: 12px 0 0; }
.service-page-section { padding-block: 105px; }
.service-outcome-grid { display: grid; grid-template-columns: repeat(4, 1fr); gap: 14px; }
.service-outcome-grid article { min-height: 230px; padding: 28px; border: 1px solid var(--theme-line); border-radius: 22px; background: var(--theme-surface); }
.service-outcome-grid article > span { color: var(--rust); font: .68rem var(--mono); }
.service-outcome-grid h3 { margin-top: 75px; }
.service-page-process { padding-block: 105px; color: white; background: radial-gradient(circle at 12% 0, #284e40, transparent 30rem), var(--ink); }
.service-page-process .section-heading { color: white; }
.service-page-process ol { display: grid; grid-template-columns: repeat(4, 1fr); gap: 14px; padding: 0; list-style: none; }
.service-page-process li { min-height: 190px; padding: 25px; border: 1px solid rgba(255,255,255,.18); border-radius: 20px; }
.service-page-process li > span { width: 36px; height: 36px; display: grid; place-items: center; border-radius: 50%; color: var(--ink); background: var(--acid); font: .7rem var(--mono); }
.service-page-process li p { margin-top: 46px; }
.faq-list { display: grid; gap: 12px; }
.faq-list details { padding: 22px 25px; border: 1px solid var(--theme-line); border-radius: 17px; background: var(--theme-surface); }
.faq-list summary { cursor: pointer; font-weight: 800; }
.faq-list p { margin: 16px 0 0; color: var(--muted); }
.service-page-cta { padding-block: 90px; color: var(--ink); background: var(--acid); }
.service-page-cta h2 { margin: 12px 0 30px; }
.service-directory { display: grid; grid-template-columns: 1fr 1fr; gap: 18px; padding-block: 70px 115px; }
.service-directory-card { min-height: 320px; padding: 34px; border: 1px solid var(--theme-line); border-radius: 25px; background: var(--theme-surface); box-shadow: 0 12px 38px rgba(16,38,30,.055); }
.service-directory-card:hover { transform: translateY(-5px); box-shadow: var(--theme-shadow); }
.service-directory-card h2 { margin: 18px 0; font-size: 2rem; }
.service-directory-card p { color: var(--muted); }
.service-directory-card > strong { display: block; margin-top: 50px; font: .72rem var(--mono); }

@media (max-width: 980px) {
    .security-grid, .customer-case-grid, .provider-admin-grid, .provider-detail-grid, .service-page-hero { grid-template-columns: 1fr; }
    .customer-case-aside { position: static; }
    .service-outcome-grid, .service-page-process ol { grid-template-columns: 1fr 1fr; }
    .service-page-hero { gap: 35px; }
}

@media (max-width: 700px) {
    .verification-banner { align-items: flex-start; flex-direction: column; }
    .message-bubble { width: 94%; }
    .appointment-row { align-items: flex-start; flex-direction: column; }
    .provider-row { grid-template-columns: 1fr auto; }
    .provider-row > small { grid-column: 1 / -1; }
    .provider-category-grid, .service-directory, .service-outcome-grid, .service-page-process ol { grid-template-columns: 1fr; }
    .service-page-hero { padding-block: 75px 60px; }
    .service-page-section, .service-page-process { padding-block: 75px; }
    .service-outcome-grid article { min-height: 190px; }
    .service-outcome-grid h3 { margin-top: 45px; }
}

/* 2026 visual refresh and color themes */
:root {
    --theme-text: #10261e;
    --theme-surface: rgba(255, 253, 247, .84);
    --theme-surface-solid: #fffdf7;
    --theme-elevated: #ffffff;
    --theme-line: rgba(16, 38, 30, .13);
    --theme-glow: rgba(216, 255, 79, .28);
    --theme-header: rgba(255, 253, 247, .78);
    --theme-shadow: 0 24px 70px rgba(16, 38, 30, .11);
    color-scheme: light;
}

html[data-theme="dark"] {
    --paper: #0b1210;
    --cream: #111c18;
    --line: #293b34;
    --muted: #9aada5;
    --theme-text: #edf7f2;
    --theme-surface: rgba(18, 29, 25, .84);
    --theme-surface-solid: #121d19;
    --theme-elevated: #17251f;
    --theme-line: rgba(222, 243, 234, .14);
    --theme-glow: rgba(216, 255, 79, .12);
    --theme-header: rgba(11, 18, 16, .78);
    --theme-shadow: 0 26px 80px rgba(0, 0, 0, .34);
    color-scheme: dark;
}

body {
    min-height: 100svh;
    color: var(--theme-text);
    background-color: var(--paper);
    background-image: radial-gradient(circle at 8% -10%, var(--theme-glow), transparent 33rem), radial-gradient(circle at 92% 20%, rgba(148, 201, 255, .12), transparent 28rem);
    background-attachment: fixed;
}

::selection { color: var(--ink); background: var(--acid); }
h1, h2, h3 { text-wrap: balance; }
h1 { letter-spacing: -.068em; }
p { text-wrap: pretty; }

.site-header {
    height: 82px;
    border-color: var(--theme-line);
    background: var(--theme-header);
    box-shadow: 0 8px 32px rgba(16, 38, 30, .04);
    backdrop-filter: blur(24px) saturate(150%);
}

.brand { gap: 12px; }
.brand-mark { width: 38px; height: 38px; border-radius: 11px; box-shadow: 0 8px 24px rgba(16, 38, 30, .18); }
.brand-copy { line-height: .86; }
.brand-copy strong { font-size: .83rem; letter-spacing: .02em; }
.brand-copy em { font-size: 1.24rem; }
.primary-nav { gap: 20px; }
.primary-nav > a:not(.button) { padding: 8px 1px; }

.theme-toggle {
    min-height: 42px;
    display: inline-flex;
    align-items: center;
    gap: 8px;
    padding: 5px 10px 5px 6px;
    border: 1px solid var(--theme-line);
    border-radius: 999px;
    color: var(--theme-text);
    background: var(--theme-surface);
    cursor: pointer;
    box-shadow: 0 5px 18px rgba(16, 38, 30, .06);
    transition: transform .2s ease, border-color .2s ease, background .25s ease;
}
.theme-toggle:hover { transform: translateY(-1px); border-color: var(--muted); }
.theme-toggle:focus-visible { outline: 3px solid var(--blue); outline-offset: 3px; }
.theme-toggle-track { position: relative; width: 54px; height: 30px; display: flex; align-items: center; justify-content: space-around; border-radius: 999px; background: var(--cream); overflow: hidden; }
.theme-toggle-sun, .theme-toggle-moon { position: relative; z-index: 2; width: 22px; text-align: center; font-size: .84rem; line-height: 1; }
.theme-toggle-thumb { position: absolute; z-index: 1; left: 3px; top: 3px; width: 24px; height: 24px; border-radius: 50%; background: var(--acid); box-shadow: 0 3px 10px rgba(16, 38, 30, .22); transition: transform .28s cubic-bezier(.2, .8, .2, 1); }
html[data-theme="dark"] .theme-toggle-thumb { transform: translateX(24px); }
.theme-toggle-label { min-width: 29px; font: 600 .6rem var(--mono); letter-spacing: .03em; text-transform: uppercase; }

.button { min-height: 50px; border-radius: 14px; box-shadow: 0 10px 26px rgba(16, 38, 30, .12); }
.button-small { min-height: 42px; border-radius: 12px; }
.button:hover { transform: translateY(-3px); box-shadow: 0 15px 32px rgba(16, 38, 30, .18); }
.button-ghost { box-shadow: none; }

.hero { position: relative; min-height: min(860px, calc(100svh - 82px)); isolation: isolate; }
.hero::before { content: ''; position: absolute; z-index: -1; width: 390px; height: 390px; left: -240px; top: 10%; border-radius: 50%; background: var(--acid); filter: blur(1px); opacity: .11; }
.hero-copy h1 { max-width: 780px; }
.hero-lead { color: var(--muted); }
.trust-row span { padding: 7px 11px; border: 1px solid var(--theme-line); border-radius: 999px; background: var(--theme-surface); }
.hero-console { padding: 12px; border-color: var(--theme-line); border-radius: 30px; background: linear-gradient(145deg, var(--theme-surface), color-mix(in srgb, var(--theme-elevated) 80%, var(--acid) 20%)); box-shadow: var(--theme-shadow); transform: none; }
.console-top { border-color: var(--theme-line); }
.console-card, .console-signal { border-color: var(--theme-line); border-radius: 20px; background-color: var(--theme-elevated); }
.console-card { min-height: 320px; }
.console-card-accent { color: var(--ink); background: linear-gradient(145deg, var(--acid), #edff9e); }
.console-signal { background: var(--theme-surface-solid); }
.ticker { border-block: 1px solid rgba(216, 255, 79, .18); }

.service-section, .process-section { padding-block: 112px; }
.section-heading { align-items: end; }
.service-grid { gap: 18px; border: 0; }
.service-card { min-height: 370px; padding: 42px; border: 1px solid var(--theme-line); border-radius: 28px; background: var(--theme-surface); box-shadow: 0 14px 42px rgba(16, 38, 30, .055); overflow: hidden; }
.service-card:hover { background: color-mix(in srgb, var(--theme-elevated) 86%, var(--acid) 14%); box-shadow: var(--theme-shadow); transform: translateY(-8px); }
.service-icon { border-color: var(--theme-line); box-shadow: inset 0 0 0 8px var(--theme-surface-solid), 0 12px 30px rgba(16, 38, 30, .1); }
.service-card li { border-color: var(--theme-line); background: var(--theme-surface-solid); }
.section-cta { border-color: var(--theme-line); }

.repair-section { margin: 0 18px; border-radius: 38px; background: radial-gradient(circle at 16% 0, #254a3c, transparent 34rem), var(--ink); box-shadow: 0 28px 80px rgba(16, 38, 30, .18); overflow: hidden; }
.repair-categories article { border-color: rgba(255, 255, 255, .14); border-radius: 14px; }
.repair-categories article:hover { background: rgba(216, 255, 79, .07); }
.process-grid { gap: 15px; }
.process-grid li, .process-grid li:last-child { border: 1px solid var(--theme-line); border-radius: 24px; background: var(--theme-surface); box-shadow: 0 12px 35px rgba(16, 38, 30, .045); }
.disclaimer { border-radius: 0 18px 18px 0; }
.final-cta { margin: 0 18px 18px; border-radius: 38px; background: radial-gradient(circle at 80% 10%, rgba(216, 255, 79, .32), transparent 24rem), linear-gradient(135deg, #e75f43, #f18157); box-shadow: var(--theme-shadow); }
.site-footer { background: linear-gradient(150deg, #08130f, #10261e); }

.form-hero { margin-top: 42px; padding: 62px; border: 1px solid var(--theme-line); border-radius: 32px; background: linear-gradient(135deg, var(--theme-surface), color-mix(in srgb, var(--theme-elevated) 90%, var(--blue) 10%)); box-shadow: 0 16px 50px rgba(16, 38, 30, .06); }
.form-hero > div > p { color: var(--muted); }
.form-hero aside { border-radius: 0 18px 18px 0; }
.support-plan-card { border-color: var(--theme-line); border-radius: 20px; background: var(--theme-surface); box-shadow: 0 9px 28px rgba(16, 38, 30, .045); }
.support-plan-card:hover { box-shadow: 0 18px 40px rgba(16, 38, 30, .1); }
.support-plan input:checked + .support-plan-card { background: color-mix(in srgb, var(--theme-elevated) 78%, var(--acid) 22%); }
.tier-note, .portal-account-box, .travel-fee-panel, .refund-state, .cancellation-state { border-radius: 0 18px 18px 0; }
.portal-account-box, .travel-fee-panel { border-color: var(--theme-line); background: var(--theme-surface); }
.travel-zone-grid span, .choice span, .urgency label > span { border-color: var(--theme-line); border-radius: 14px; background: var(--theme-surface-solid); }
.field input, .field textarea, .field select, .note-form textarea { min-height: 52px; border-color: var(--theme-line); border-radius: 13px; color: var(--theme-text); background: var(--theme-elevated); }
.field textarea, .note-form textarea { min-height: 120px; }
.form-aside { border-radius: 26px; box-shadow: var(--theme-shadow); }

.portal-page { background-color: var(--cream); background-image: radial-gradient(circle at 90% 0, var(--theme-glow), transparent 30rem); }
.login-card { border-color: var(--theme-line); border-radius: 26px; background: var(--theme-surface-solid); box-shadow: 14px 14px 0 color-mix(in srgb, var(--ink) 88%, var(--acid) 12%); }
.stats-grid article, .ticket-panel, .employee-card, .detail-card, .subscription-card { border-color: var(--theme-line); border-radius: 22px; background: var(--theme-surface); box-shadow: 0 10px 34px rgba(16, 38, 30, .045); overflow: hidden; }
.panel-head, .ticket-row, .employee-row, .contact-list > div, .note, .detail-meta, .subscription-details { border-color: var(--theme-line); }
.ticket-row:hover { background: color-mix(in srgb, var(--theme-elevated) 82%, var(--acid) 18%); }
.time-card { border-radius: 22px; box-shadow: 0 14px 42px rgba(16, 38, 30, .15); }
.status { color: var(--ink); }
.idle-card { border-radius: 26px; }
.legal-page { margin-block: 50px; padding: 70px; border: 1px solid var(--theme-line); border-radius: 30px; background: var(--theme-surface); box-shadow: var(--theme-shadow); }

body, .site-header, .hero-console, .console-card, .console-signal, .service-card, .support-plan-card, .field input, .field textarea, .field select, .detail-card, .subscription-card, .stats-grid article, .ticket-panel, .employee-card, .theme-toggle { transition: color .25s ease, background-color .25s ease, border-color .25s ease, box-shadow .25s ease; }

html[data-theme="dark"] .hero-lead,
html[data-theme="dark"] .section-heading p,
html[data-theme="dark"] .service-card p,
html[data-theme="dark"] .process-grid p,
html[data-theme="dark"] .form-section p,
html[data-theme="dark"] .form-hero > div > p,
html[data-theme="dark"] .legal-lead,
html[data-theme="dark"] .login-copy > p { color: var(--muted); }
html[data-theme="dark"] .site-header { box-shadow: 0 10px 38px rgba(0, 0, 0, .22); }
html[data-theme="dark"] .brand:not(.brand-footer) .brand-mark { background: var(--acid); }
html[data-theme="dark"] .brand:not(.brand-footer) .brand-mark::before { border-color: var(--ink); }
html[data-theme="dark"] .brand:not(.brand-footer) .brand-mark::after { background: var(--ink); }
html[data-theme="dark"] .button:not(.button-danger):not(.button-outline-light) { color: var(--ink); border-color: var(--acid); background: var(--acid); }
html[data-theme="dark"] .button-ghost:not(.button-outline-light) { color: var(--theme-text); border-color: var(--theme-line); background: transparent; }
html[data-theme="dark"] .hero-console { border-color: var(--theme-line); background: linear-gradient(145deg, rgba(23, 37, 31, .96), rgba(14, 23, 19, .92)); }
html[data-theme="dark"] .console-card:not(.console-card-accent),
html[data-theme="dark"] .console-signal,
html[data-theme="dark"] .service-card,
html[data-theme="dark"] .process-grid li,
html[data-theme="dark"] .support-plan-card,
html[data-theme="dark"] .travel-zone-grid span,
html[data-theme="dark"] .choice span,
html[data-theme="dark"] .urgency label > span { background-color: var(--theme-surface-solid); }
html[data-theme="dark"] .support-plan input:checked + .support-plan-card { color: var(--ink); background: linear-gradient(145deg, var(--acid), #ecff99); }
html[data-theme="dark"] .tier-note { background: #18251f; }
html[data-theme="dark"] .form-hero aside { color: #ffd8ce; background: #42241d; }
html[data-theme="dark"] .form-hero aside p { color: #e6aaa0; }
html[data-theme="dark"] .login-card { box-shadow: 14px 14px 0 rgba(216, 255, 79, .74); }
html[data-theme="dark"] .refund-eligible { color: #d8f7df; background: #173624; }
html[data-theme="dark"] .refund-closed, html[data-theme="dark"] .cancellation-state { background: #2d201b; }
html[data-theme="dark"] .flash-success { color: var(--ink); }

@media (max-width: 1100px) {
    .theme-toggle-label { display: none; }
    .theme-toggle { padding-right: 6px; }
}

@media (max-width: 980px) {
    .primary-nav { top: 0; inset: 82px 0 auto; border-color: var(--theme-line); background: var(--theme-surface-solid); }
    .primary-nav .theme-toggle { width: max-content; margin: 8px 14px; }
    .theme-toggle-label { display: inline; }
    .form-hero { padding: 44px; }
}

@media (max-width: 700px) {
    .site-header { height: 74px; }
    .primary-nav { inset-block-start: 74px; }
    .hero { min-height: auto; }
    .hero-console { border-radius: 22px; }
    .repair-section, .final-cta { margin-inline: 8px; border-radius: 26px; }
    .form-hero { width: calc(100% - 28px); margin-top: 24px; padding: 30px 24px; border-radius: 24px; }
    .service-grid { gap: 14px; }
    .service-card { min-height: 330px; border-radius: 22px; }
    .process-grid { gap: 12px; }
    .legal-page { margin-block: 24px; padding: 38px 24px 60px; border-radius: 22px; }
    .subscription-card, .detail-card { padding: 24px; }
}

/* Trust, accessibility, feedback, and support-form usability */
.skip-link {
    position: fixed;
    z-index: 1000;
    left: 16px;
    top: 12px;
    padding: 11px 16px;
    border: 2px solid var(--ink);
    border-radius: 10px;
    color: var(--ink);
    background: var(--acid);
    transform: translateY(-160%);
}
.skip-link:focus { transform: translateY(0); }
:where(a, button, input, textarea, select, summary):focus-visible {
    outline: 3px solid color-mix(in srgb, var(--blue) 74%, var(--ink) 26%);
    outline-offset: 3px;
}
.primary-nav a[aria-current="page"] { text-decoration: underline; text-decoration-thickness: 2px; text-underline-offset: 5px; }
button:disabled, .button:disabled { cursor: not-allowed; filter: grayscale(.45); opacity: .52; }

.form-progress {
    position: sticky;
    z-index: 4;
    top: 96px;
    display: grid;
    grid-template-columns: repeat(4, 1fr);
    gap: 8px;
    margin-bottom: 18px;
    padding: 10px;
    border: 1px solid var(--theme-line);
    border-radius: 18px;
    background: var(--theme-header);
    backdrop-filter: blur(18px);
}
.form-progress button { display: flex; align-items: center; gap: 9px; padding: 9px 12px; border: 0; border-radius: 12px; color: var(--theme-text); background: transparent; cursor: pointer; font-size: .74rem; font-weight: 800; text-align: left; }
.form-progress button:hover:not(:disabled), .form-progress button[aria-current="step"] { background: color-mix(in srgb, var(--theme-elevated) 82%, var(--acid) 18%); }
.form-progress button:disabled { cursor: not-allowed; opacity: .5; }
.form-progress button.is-complete { color: var(--theme-text); opacity: 1; }
.form-progress span { width: 25px; height: 25px; display: grid; place-items: center; border-radius: 50%; color: var(--ink); background: var(--acid); font: 700 .64rem var(--mono); }
.draft-controls, .error-summary {
    padding: 20px 22px;
    border: 1px solid var(--theme-line);
    border-radius: 18px;
    background: var(--theme-surface);
}
.draft-controls { display: grid; gap: 12px; margin-bottom: 35px; }
.draft-controls > div:first-child strong, .draft-controls > div:first-child span { display: block; }
.draft-controls > div:first-child span { margin-top: 4px; color: var(--muted); font-size: .74rem; }
.draft-controls .button-row { gap: 18px; }
.draft-status { min-height: 1em; color: var(--muted); font-size: .72rem; }
.error-summary { margin-top: 24px; border-color: #a33627; border-left-width: 5px; }
.error-summary:focus { outline: 3px solid #a33627; outline-offset: 3px; }
.error-summary ul { display: grid; gap: 5px; margin: 10px 0 0; padding-left: 22px; }
.error-summary a { text-decoration: underline; }
[data-description-count] { text-align: right; }

.home-trust-section, .trust-section { padding-block: 105px; }
.home-trust-grid, .trust-commitment-grid, .expectation-grid {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 16px;
}
.home-trust-grid article, .trust-commitment-grid article, .expectation-grid article {
    padding: 28px;
    border: 1px solid var(--theme-line);
    border-radius: 22px;
    background: var(--theme-surface);
    box-shadow: 0 12px 36px rgba(16, 38, 30, .05);
}
.home-trust-grid p, .trust-commitment-grid p, .expectation-grid p { margin: 10px 0 0; color: var(--muted); }
.trust-commitment-grid { grid-template-columns: repeat(4, 1fr); }
.trust-commitment-grid article > span { color: var(--rust); font: 700 .7rem var(--mono); }
.trust-commitment-grid h3 { margin-top: 55px; }
.expectation-grid { grid-template-columns: repeat(4, 1fr); }
.trust-hero { display: grid; grid-template-columns: 1.3fr .7fr; gap: 70px; align-items: end; padding-block: 110px 90px; }
.trust-hero h1 { margin: 18px 0 28px; font-size: clamp(3.4rem, 7vw, 7rem); }
.trust-hero > div > p { max-width: 780px; color: var(--muted); font-size: 1.15rem; }
.trust-hero aside { padding: 28px; border: 1px solid var(--theme-line); border-radius: 22px; background: var(--theme-surface); box-shadow: var(--theme-shadow); }
.trust-hero dl { margin: 0; }
.trust-hero dl > div { display: grid; grid-template-columns: 120px 1fr; gap: 16px; padding: 13px 0; border-bottom: 1px solid var(--theme-line); }
.trust-hero dl > div:last-child { border-bottom: 0; }
.trust-hero dt { color: var(--muted); font: .62rem var(--mono); text-transform: uppercase; }
.trust-hero dd { margin: 0; font-weight: 800; }
.provider-trust-section { padding-block: 100px; color: white; background: radial-gradient(circle at 12% 0, #284e40, transparent 30rem), var(--ink); }
.provider-trust-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 80px; }
.provider-trust-grid h2 { margin: 15px 0 25px; }
.provider-trust-grid > div:first-child > p { color: #c6d4ce; }
.provider-checklist { display: grid; gap: 12px; }
.provider-checklist p { margin: 0; padding: 20px; border: 1px solid rgba(255,255,255,.16); border-radius: 17px; }
.provider-checklist strong, .provider-checklist span { display: block; }
.provider-checklist span { margin-top: 5px; color: #c6d4ce; font-size: .78rem; }

.public-feedback-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 16px; }
.home-feedback-grid { margin-top: 35px; }
.public-feedback-card { display: flex; flex-direction: column; min-height: 270px; margin: 0; padding: 28px; border: 1px solid var(--theme-line); border-radius: 22px; background: var(--theme-surface); box-shadow: 0 12px 36px rgba(16,38,30,.05); }
.rating-display { margin: 0; color: #bb6b00; font-size: 1.12rem; letter-spacing: .08em; }
.rating-display span { color: var(--muted); }
.public-feedback-card blockquote { flex: 1; margin: 28px 0; font-size: 1.05rem; font-weight: 700; }
.public-feedback-card figcaption strong, .public-feedback-card figcaption span { display: block; }
.public-feedback-card figcaption span { margin-top: 3px; color: var(--muted); font-size: .72rem; }
.honest-empty-state { padding: 34px; border: 1px dashed var(--theme-line); border-radius: 22px; text-align: center; background: var(--theme-surface); }
.honest-empty-state p { margin: 7px 0 0; color: var(--muted); }

.feedback-form { display: grid; gap: 18px; margin-top: 24px; }
.feedback-state { padding: 14px 16px; border-left: 4px solid var(--blue); background: var(--cream); }
.rating-field { padding: 0; border: 0; }
.rating-field legend { margin-bottom: 8px; font-weight: 800; }
.rating-field > div { display: flex; flex-wrap: wrap; gap: 8px; }
.rating-field input { position: absolute; opacity: 0; }
.rating-field label span { display: block; padding: 10px 13px; border: 1px solid var(--theme-line); border-radius: 11px; background: var(--theme-elevated); cursor: pointer; }
.rating-field input:checked + span { color: var(--ink); border-color: var(--ink); background: var(--acid); box-shadow: inset 0 0 0 2px var(--ink); }
.rating-field input:focus-visible + span { outline: 3px solid var(--blue); outline-offset: 2px; }
.feedback-admin-list { display: grid; gap: 16px; padding-bottom: 100px; }
.feedback-admin-list > .panel-head { border: 1px solid var(--theme-line); border-radius: 20px; }
.feedback-admin-card { padding: 26px; border: 1px solid var(--theme-line); border-radius: 22px; background: var(--theme-surface); box-shadow: 0 10px 34px rgba(16,38,30,.045); }
.feedback-admin-head { display: flex; align-items: flex-start; justify-content: space-between; gap: 20px; }
.feedback-admin-head strong, .feedback-admin-head span { display: block; }
.feedback-admin-head div > span { margin-top: 4px; color: var(--muted); font-size: .74rem; }
.feedback-admin-card .rating-display { margin-top: 22px; }
.feedback-admin-card blockquote { margin: 16px 0; padding: 18px; border-left: 4px solid var(--acid); background: var(--cream); }
.feedback-meta { display: grid; grid-template-columns: repeat(3, 1fr); gap: 12px; }
.feedback-meta > div { padding: 12px; border: 1px solid var(--theme-line); border-radius: 12px; }
.feedback-meta dt { color: var(--muted); font: .58rem var(--mono); text-transform: uppercase; }
.feedback-meta dd { margin: 5px 0 0; font-size: .76rem; font-weight: 800; }
.status-approved { background: #caefcd; }
.status-rejected { background: #e4e6e2; }
.status-private { background: #dbe7f4; }

@media (max-width: 980px) {
    .trust-hero, .provider-trust-grid { grid-template-columns: 1fr; gap: 35px; }
    .trust-commitment-grid, .expectation-grid { grid-template-columns: 1fr 1fr; }
    .public-feedback-grid { grid-template-columns: 1fr 1fr; }
}

@media (max-width: 700px) {
    .form-progress { top: 82px; grid-template-columns: 1fr; }
    .form-progress a { padding: 7px 9px; }
    .draft-controls .button-row { align-items: flex-start; flex-direction: column; }
    .home-trust-grid, .trust-commitment-grid, .expectation-grid, .public-feedback-grid, .feedback-meta { grid-template-columns: 1fr; }
    .trust-hero { padding-block: 72px 60px; }
    .trust-hero dl > div { grid-template-columns: 1fr; gap: 4px; }
    .home-trust-section, .trust-section, .provider-trust-section { padding-block: 75px; }
    .feedback-admin-head { flex-direction: column; }
}

/* Multi-step intake, plan comparison, timelines, notifications, and queue controls */
.wizard-step { display: grid; gap: 22px; min-width: 0; }
.wizard-enabled .wizard-step[hidden] { display: none; }
.wizard-actions { display: flex; align-items: center; justify-content: space-between; gap: 14px; padding-top: 28px; margin-top: 12px; border-top: 1px solid var(--theme-line); }
.wizard-actions .button-submit { width: auto; margin: 0; }
.support-review-summary { display: grid; grid-template-columns: 1fr 1fr; gap: 12px; margin: 0; }
.support-review-summary > div { padding: 16px; border: 1px solid var(--theme-line); border-radius: 14px; background: var(--theme-surface); }
.support-review-summary dt { color: var(--muted); font: .58rem var(--mono); letter-spacing: .05em; text-transform: uppercase; }
.support-review-summary dd { margin: 6px 0 0; font-size: .84rem; font-weight: 800; overflow-wrap: anywhere; white-space: pre-wrap; }
.support-review-summary .review-summary-wide { grid-column: 1 / -1; }

.pricing-hero { max-width: 980px; padding-block: 110px 75px; }
.pricing-hero h1 { margin: 18px 0 28px; font-size: clamp(3.5rem, 7vw, 7rem); }
.pricing-hero p { max-width: 800px; color: var(--muted); font-size: 1.15rem; }
.pricing-comparison { display: grid; grid-template-columns: repeat(5, minmax(0, 1fr)); gap: 12px; padding-bottom: 80px; }
.pricing-card { position: relative; display: flex; flex-direction: column; min-height: 560px; padding: 28px 22px; border: 1px solid var(--theme-line); border-radius: 22px; background: var(--theme-surface); box-shadow: 0 12px 38px rgba(16,38,30,.05); }
.pricing-card-featured { border-color: var(--ink); box-shadow: 0 16px 45px rgba(16,38,30,.12); }
.pricing-badge { position: absolute; left: 18px; top: -14px; padding: 6px 10px; border-radius: 999px; color: var(--ink); background: var(--acid); font: 700 .56rem var(--mono); text-transform: uppercase; }
.pricing-card > small { color: var(--muted); font: .62rem var(--mono); text-transform: uppercase; }
.pricing-card h2 { min-height: 68px; margin: 15px 0 8px; font-size: 1.45rem; }
.pricing-value { display: block; min-height: 48px; margin-bottom: 12px; font-size: 1.05rem; }
.pricing-card > p { min-height: 100px; color: var(--muted); font-size: .78rem; }
.pricing-card ul, .plain-check-list { display: grid; gap: 9px; padding: 0; list-style: none; }
.pricing-card li, .plain-check-list li { position: relative; padding-left: 20px; font-size: .74rem; }
.pricing-card li::before, .plain-check-list li::before { position: absolute; left: 0; content: "✓"; color: #2d9c62; font-weight: 900; }
.pricing-availability { padding: 14px 0; margin-top: auto; border-top: 1px solid var(--theme-line); }
.pricing-availability span, .pricing-availability strong { display: block; }
.pricing-availability span { color: var(--muted); font: .56rem var(--mono); text-transform: uppercase; }
.pricing-availability strong { margin-top: 4px; font-size: .74rem; }
.pricing-card > .button { width: 100%; margin-top: 14px; text-align: center; }
.pricing-details-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 20px; padding-bottom: 110px; }

.case-timeline ol { position: relative; display: grid; gap: 0; margin: 22px 0 0; padding: 0; list-style: none; }
.case-timeline ol::before { position: absolute; left: 8px; top: 9px; bottom: 20px; width: 2px; content: ""; background: var(--theme-line); }
.case-timeline li { position: relative; display: grid; grid-template-columns: 18px 1fr; gap: 13px; padding-bottom: 22px; }
.case-timeline li > span { z-index: 1; width: 18px; height: 18px; margin-top: 2px; border: 4px solid var(--theme-elevated); border-radius: 50%; background: var(--blue); box-shadow: 0 0 0 1px var(--theme-line); }
.case-timeline .timeline-resolved > span, .case-timeline .timeline-support > span { background: #2d9c62; }
.case-timeline .timeline-referral > span { background: var(--acid); }
.case-timeline strong, .case-timeline time { display: block; }
.case-timeline p { margin: 3px 0; color: var(--muted); font-size: .7rem; }
.case-timeline time { color: var(--muted); font: .58rem var(--mono); }

.notification-settings-shell { display: grid; grid-template-columns: minmax(0, 1fr) 340px; gap: 24px; padding-bottom: 100px; }
.notification-settings-form { display: grid; gap: 12px; }
.notification-settings-form > label { display: flex; gap: 14px; align-items: flex-start; padding: 18px; border: 1px solid var(--theme-line); border-radius: 15px; background: var(--cream); }
.notification-settings-form input { width: 20px; height: 20px; flex: 0 0 auto; margin-top: 2px; }
.notification-settings-form strong, .notification-settings-form small { display: block; }
.notification-settings-form small { margin-top: 4px; color: var(--muted); font-size: .72rem; }
.notification-settings-form .button { justify-self: start; margin-top: 10px; }

.queue-controls { display: grid; gap: 14px; margin-bottom: 24px; }
.attention-links { display: flex; flex-wrap: wrap; align-items: center; gap: 8px; }
.attention-links strong { margin-right: 6px; font-size: .76rem; }
.attention-links a { padding: 8px 11px; border: 1px solid var(--theme-line); border-radius: 999px; background: var(--theme-surface); font-size: .68rem; }
.attention-links a:hover, .attention-links a[aria-current="page"] { color: var(--ink); border-color: var(--acid); background: var(--acid); }
.queue-filter-form { display: grid; grid-template-columns: repeat(5, minmax(125px, 1fr)) auto auto; gap: 10px; align-items: end; padding: 16px; border: 1px solid var(--theme-line); border-radius: 18px; background: var(--theme-surface); }
.queue-filter-form label span { display: block; margin-bottom: 5px; color: var(--muted); font: .56rem var(--mono); text-transform: uppercase; }
.queue-filter-form select { width: 100%; min-height: 42px; padding: 8px 10px; border: 1px solid var(--theme-line); border-radius: 10px; color: var(--theme-text); background: var(--theme-elevated); }
.ticket-attention-badges { display: flex !important; flex-wrap: wrap; gap: 5px; margin-top: 7px; }
.ticket-attention-badges em { padding: 3px 7px; border-radius: 999px; color: var(--ink); background: var(--acid-soft); font: 700 .55rem var(--mono); font-style: normal; }

@media (max-width: 1180px) {
    .nav-toggle { display: block; }
    .primary-nav { position: fixed; inset: 82px 0 auto; max-height: calc(100dvh - 82px); display: none; flex-direction: column; align-items: stretch; gap: 0; overflow-y: auto; padding: 20px; border-bottom: 1px solid var(--theme-line); background: var(--theme-surface-solid); box-shadow: var(--theme-shadow); }
    .primary-nav.open { display: flex; }
    .primary-nav a { padding: 14px; }
    .primary-nav .theme-toggle { width: max-content; margin: 8px 14px; }
    .primary-nav .button { margin-top: 10px; }
    .theme-toggle-label { display: inline; }
    .pricing-comparison { grid-template-columns: repeat(3, 1fr); }
    .queue-filter-form { grid-template-columns: repeat(3, 1fr); }
}

@media (max-width: 980px) {
    .pricing-comparison { grid-template-columns: 1fr 1fr; }
    .pricing-details-grid, .notification-settings-shell { grid-template-columns: 1fr; }
}

@media (max-width: 700px) {
    .form-progress { grid-template-columns: repeat(4, minmax(54px, 1fr)); overflow-x: auto; }
    .form-progress button { justify-content: center; padding: 8px 5px; font-size: 0; }
    .form-progress button span { font-size: .64rem; }
    .wizard-actions { position: sticky; z-index: 3; bottom: 0; margin-inline: -10px; padding: 14px 10px calc(14px + env(safe-area-inset-bottom)); background: var(--theme-header); backdrop-filter: blur(18px); }
    .wizard-actions .button { min-height: 48px; }
    .support-review-summary, .pricing-comparison, .queue-filter-form { grid-template-columns: 1fr; }
    .support-review-summary .review-summary-wide { grid-column: auto; }
    .pricing-card { min-height: auto; }
    .pricing-card h2, .pricing-card > p { min-height: 0; }
    .pricing-hero { padding-block: 72px 55px; }
    .attention-links { align-items: flex-start; flex-direction: column; }
    .attention-links a { width: 100%; }
}